Browsing Tag

phone tree

Phone Call Shuffle.

Healthcare, Infertility and Pregnancy, Real Life Diabetes By March 24, 2016 Tags: , , , , 13 Comments

The appointment scheduling protocol sheet was long, but had all the right information and phone numbers for the different hospitals and specialists.  The hospitals are all part of the same group, so my information should be on file, in theory.  Should be easy enough to jump right in and start making phone calls. Lots of shoulds. “Hi, I’m a patient…

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Time Consuming.

Real Life Diabetes By July 15, 2015 Tags: , , , , , 16 Comments

“Thank you for calling [insert every company name I had to call yesterday here].  Please listen carefully, as our telephone options have changed.” “Please press one to continue in English, para español oprima dos.” “Press two if you are a patient, press three if you are a provider, press four if you are a member of the media, press five…

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