What would improve the healthcare experience for me, as a patient with multiple health conditions? I’m glad you asked. (You did actually ask, right?) A few things would help move things forward. Here’s a thought-purging because I happened to have coffee: Billing processes that make sense. For example, I received a refund for mail order pharmacy overpayment in the same…
Standing at my desk and chatting up a coworker, coffee in hand, I noticed the tiniest twinge of a headache. Not overly concerned, I sat down and pulled out my meter. “Just to rule it out,” I thought, loading up the meter with a strip and clink … ringing in at an icy 39 mg/dl. “You have to be kidding…