F-Ing Insurance Company.
Over the last three months, I've received no less than ten phone calls from a collections agency:
"Mrs. Moron? You owe us $100 for insulin pump supplies."
"It's More-own. Actually, it's Sparling now. And I do not owe your company anything. I've been paying my co-payments with each order."
"I'm sorry, Mrs. Sparkling. Our records show that you owe one hundred."
I tell them they are wrong. They say they'll check their records and call me back. About a week later, the phone will ring again:
"Mrs. Sparlinc? Your balance is $60 owed to us."
"That is incorrect. I don't owe you guys anything. Can you send me supporting documentation? I want to make sure our records are synching up. And my last name is Sparling. With a g at the end."
They send another bill, instead of supporting documents. The bill is for $100 (I thought they just said $60?) I call them:
"This is Kerri Sparling. I received another bill from you, but I believe it is incorrect."
"Yes. You owe $40."
"The bill says $100. Last time you called, you said $60. Now it's $40?"
"Wait, I was wrong. You owe $60. Please send a check or we will have to pursue legal action."
"This is ridiculous. Do not call me again. I am writing a check for $60 today. Don't call me, don't bill me without supporting documentation, and please, please get my name right."
I mailed out the check last week, on August 19th. I received correspondence from them today, dated August 21st:
A refund of $40, made out to "Kerri Morron [sic]." Frigging idiots. Now I'll wait for them to send back my $60. In the meantime, I'm sure they'll send me a bill.